Privacy Policy

XL Tour ("we", "us") respects the privacy of everyone who uses xl2go.com. This policy explains how we collect, use and disclose personal data in accordance with Thailand's Personal Data Protection Act B.E. 2562 (2019) (PDPA).

1. Information We Collect

• Information you provide directly when you submit a booking request, such as your name, phone number, LINE ID, email, travel dates and vehicle details.
• Travel document details needed to book tickets or arrange a border pass (only when you use those services).
• Website usage data, such as device type, browser and pages visited, collected through cookies or analytics tools.

2. How We Use Your Information

• To process bookings and provide parking, tour and travel services
• To contact you, confirm bookings, share updates and provide customer support
• To improve our website and the quality of our services
• To comply with applicable laws

3. Disclosure of Information

We never sell or rent your personal data. We may share only what is necessary with service providers involved in your trip (such as drivers or ticket providers), or with government authorities where required by law.

4. Data Retention

We keep your data only for as long as necessary for the purposes described, and we use appropriate security measures to protect it from unauthorized access.

5. Your Rights

You have the right to access, correct, delete, restrict or object to the processing of your personal data, and to withdraw your consent at any time, by contacting us through the channels below.

6. Cookies

Our website may use cookies to remember your preferences and analyze usage. You can set your browser to refuse cookies.

7. Contact Us

LINE: LINE Official · Phone: 063-123-3568
Last updated: 22 September 2026